Shipping policy

Shipping Policy

Last updated: [January 1, 2026]

At Stiff Shaft Golf, we work to ship orders quickly and reliably while maintaining the quality standards our products are known for.


Order Processing

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or holidays are processed the next business day

  • During limited drops or high-volume periods, processing times may be extended


Shipping Methods & Rates

  • Shipping rates are calculated at checkout

  • Free shipping may be offered during promotions or for qualifying orders

  • We currently ship within the United States


Estimated Delivery Times

Once shipped, estimated delivery times are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: Available at checkout (where offered)

Delivery times are estimates and not guaranteed.


Tracking Information

  • A tracking number will be emailed once your order ships

  • Please allow up to 24 hours for tracking updates to appear


Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses

  • Additional shipping charges may apply for reshipment


Lost or Delayed Packages

Stiff Shaft Golf is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.

If a package is marked as delivered but not received, please contact the carrier directly. We’re happy to assist where possible.


International Shipping

At this time, we do not offer international shipping.


Damaged Packages

If your order arrives damaged:

  • Contact us within 7 days of delivery

  • Include your order number and clear photos of the damage

We’ll review and make it right.


Questions

If you have questions about shipping or need help with your order, contact us at:
support@officialssg.com